At Elan Fashion, we want you to love your purchase. If you are unsatisfied with your order, we offer a straightforward return policy to ensure a hassle-free experience.
We accept returns on Ready-to-Order items within 7 days of receipt. To be eligible for a return, items must be unused, in the same condition as when received, and in their original packaging. Custom or Bespoke items are not eligible for returns, as these are tailored specifically to your measurements and preferences.
If you’d like to exchange your item for a different size, color, or design, please contact us within 7 days of receiving your order. We will assist you in processing the exchange based on availability.
To initiate a return or exchange, please email us at [your email] with your order number, reason for return, and a photo of the item.
After we receive and inspect the returned item, your refund will be processed using the original payment method. Please note that shipping fees are non-refundable.Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a return or exchange at no additional cost to you
